Hampton Inn Albany-Western Ave/University Area, NY

The room, lobby, gym, pool and breakfast area was clean and spacious. I have been to Albany several times and this hotel is my choice. For the cost, it includes a big hot and cold breakfast that has everything a family would want. Coffee and tea are available all the time with cookies There is a small convenience store that sells snacks drinks and adult drinks too. Also if you forgot something and it’s too cold or late to run out to the store, it’s right in the lobby. If you wanted to work in the breakfast area during the day it was perfect because it was clean and spacious away from people checking in. The gym and pool are complete with towels and water dispenser. The equipment like elliptical, bikes and treadmills are all updated and new peletons. They have nice bench and weights plus a nice pull system. The room is very clean and beds and sheets are very comfortable.

Loved that there was breakfast and that it was good. Plenty of options and food. We went an hour before the end and they were still refilling foods. I've been to many places that stop refilling within the hour and didn't have warm food. The bed was comfortable, the room was clean bathroom and it smelled good in the room. Staff was friendly. Hotel is close to so many things. We had a concert at MVP Arena and it was 14 minutes away (without traffic). (If you're going for a concert or other event leave with at least an hour as traffic is horrible near the arena. )

The room was fine, and supplies were fine. The breakfast was great. The staff was lovely. Anytime I have to make a trip to albany, this location is usually my first and only choice. I appreciate the offer to be able to login to Netflix and Amazon video because in past visits I don't recall having that offer. I also appreciated the mini waffle addition.

The staff is very friendly and helpful. The location of the hotel is great. It's close to the airport and walking distance from the university, a shopping area with many restaurants, and a pharmacy. The breakfast was very good, and there was always complimentary coffee and tea available at the reception. The room was spacious, clean, and comfortable.

One of the best check in experiences I’ve ever had. Our front desk manager Brittney let us know that our reservation had been lost because our credit card was declined. She helped us get another room and helped me get set up in the business area so I could teach my online college class remotely. We had traveled all day to get there and I was worried I would be late to start my first class. She was calm and efficient and knew just what to do.